We are delighted to announce that Synova has completed its investment into Klearcom (the “Company”), a leading global Customer Experience (“CX”) assurance SaaS provider headquartered in Ireland, to support the next phase of its growth.

Founded in Waterford, Klearcom provides global blue-chip clients with market-leading software supported by a worldwide proprietary network that delivers automated testing and issue-resolution for international contact centres. Its platform allows enterprises to proactively test and monitor customer experience across different channels — including both voice and AI-enabled chat.

The Company has achieved exceptional organic growth since inception, driven by its differentiated technology, deep domain expertise, and commitment to customer success.

Synova is partnering with Klearcom’s founders, with a focus on further enhancing its AI-enabled platform, expanding and professionalising its go-to-market function, and further strengthening its international presence.